Sign up for Western Power's free Priority Service today

Sarah Newton MP is urging all vulnerable customers to register now with Western Power's free Priority Services scheme. Those registering for the scheme will be provided with a direct number to call so they can get straight through to the necessary help in the event of a power cut, they will be kept informed of any planned interruptions to the supply of electricity and will have the option of agreeing a password before a house visit takes place to make them feel safer. 

Sarah meets this week with the Chief Executive of Western Power Distribution, Robert Symons, to discuss what Western Power are doing to ensure secure electricity supplies across Cornwall during the stormy weather and throughout the winter.

You are eligible for the Priority Services scheme if you depend on electricity for home medical care, if you have special communication needs, such as being blind or deaf, and if you have certain non-medical needs but require assistance during a prolonged electricity supply interruption. 

You can check your eligibility and register by phoning Western Power Distribution on 0845 724 0240. Phone lines are open Monday to Friday between 9am – 5pm.



Note to Editors

For more information, please contact the Office of Sarah Newton MP on 0207 219 7174 or at